FNOL Intake
Dedicated teams capture first notice of loss details, set up claim files, validate required information, and route cases based on severity, coverage indicators, and urgency.
OwnGCC helps insurers, MGAs, and brokers outsource claims processing to secure India-based teams built around your SOPs, service levels, and outcomes. From FNOL intake and triage to adjudication support, subrogation, SIU assistance, and claims audits, we add scalable capacity without opaque vendor control or heavy captive setup, so leaders can protect cycle time and reduce leakage.
Focused offshore claims operations support for insurers needing reliable capacity, transparent governance, and faster cycle times.
Dedicated teams capture first notice of loss details, set up claim files, validate required information, and route cases based on severity, coverage indicators, and urgency.
Offshore specialists review documentation, prepare files, update systems, and support adjudication workflows so licensed adjusters and claims leaders can focus on decisions and exceptions.
OwnGCC supports subrogation queues with documentation review, recovery tracking, correspondence preparation, and operational follow-up to help reduce leakage and improve recovery discipline.
Teams assist SIU functions with case preparation, data gathering, fraud indicator review, documentation support, and structured escalation according to your investigation protocols.
Claims audit support covers file completeness checks, process adherence reviews, exception tracking, and reporting to help leaders monitor quality, compliance, and operational risk.
Flexible staffing models provide claims processors, adjuster support, FNOL resources, and team leads through Virtual Staffing, Managed Teams, BOT, or Full GCC pathways.
We map your current claims workflow, volumes, systems, authority matrix, exception paths, and quality requirements. This creates a clear transition plan for what should move offshore, what stays internal, and how success will be measured.
OwnGCC gives claims leaders secure capacity with transparency, control, and a path to long-term ownership.
Your offshore team follows your SOPs, culture, priorities, and outcomes—not a vendor black box.
ISO 27001:2022 certification supports secure handling of sensitive claims data and operational access.
Deep insurance operations experience across claims, underwriting, policy administration, actuarial, and regulatory workflows.
Start with staffing, expand into managed teams, or evolve toward BOT and full GCC ownership.
Experienced GCC operators supporting complex insurance workflows.
OwnGCC was founded by leaders with decades of experience building and scaling global capability centres and outsourcing models for major enterprises. After seeing the limitations of traditional vendor-owned outsourcing, they created a model where clients retain ownership of teams, culture, process direction, and outcomes. With US engagement from Texas and India delivery capacity in hubs such as Bengaluru, OwnGCC combines domain expertise, operational governance, automation, analytics, and secure infrastructure. The vision is simple: help enterprises access global talent without surrendering transparency or strategic control, whether they begin with virtual staffing or evolve into a fully owned GCC.
Claims processing outsourcing moves high-volume operational tasks to a specialized external team while your organization retains control of policies, authority levels, and outcomes. OwnGCC supports insurers with FNOL intake, claim file setup, triage, adjudication support, subrogation, SIU assistance, and audits using client-defined SOPs, dashboards, and governance routines for measurable cycle-time and quality control.
Share your claims goals and get practical guidance from our team.
Certified governance for global information security standards.
Governance support for controlled operational environments.
Decades building scalable outsourcing and GCC models.
Tell us your claims volume, process scope, systems, and operating goals. Our team will respond with the right engagement model and next steps for a secure offshore transition.
For immediate assistance, feel free to give us a direct call at +1 469-579-1968. You can also send us a quick email at info@owngcc.com.
For immediate assistance, feel free to give us a direct call at +1 469-579-1968. You can also send us a quick email at info@owngcc.com.