Full-Service GCC Management Solutions by OwnGCC

Full-service GCC management covers the complete capability-center lifecycle: strategy, operating model design, city selection, legal entity setup, finance, tax, compliance, workspace, IT infrastructure, talent acquisition, HR operations, payroll, governance, reporting, and performance optimization. OwnGCC supports flexible models including Virtual Staffing, Managed Teams, Build-Operate-Transfer, and Full GCC ownership.

Timelines depend on the engagement model and scale. Virtual Staffing can typically start in 1-4 weeks using OwnGCC’s existing India infrastructure. Managed Teams and BOT models require more planning around talent, governance, systems, and compliance. A traditional greenfield GCC may take 12–18 months, while OwnGCC’s structured approach is designed to compress and de-risk that path.

In the BOT model, OwnGCC builds and operates the India capability center first, then transfers the legal entity, team, infrastructure, and operating rhythm when scale stabilizes. In a Full GCC model, the client commits earlier to owning the legal entity, team, culture, and long-term outcomes, with OwnGCC serving as setup and operating partner.

Not always. If you want to start quickly, Virtual Staffing or Managed Teams can provide offshore capacity without immediate legal entity setup. For a client-owned captive or Full GCC, OwnGCC can support India entity formation, including Private Limited, LLP, branch, or liaison structures, along with FEMA, RBI, transfer pricing, GST, TDS, and statutory compliance.

OwnGCC is ISO 27001:2022 certified and incorporates SOC-aligned governance across delivery models. Security and compliance workstreams may include identity and device management, network controls, secure system access, operational dashboards, audit support, finance and tax compliance, HR statutory processes, and industry documentation support for regulated sectors like mortgage, insurance, fintech, and healthcare.

OwnGCC supports GCC functions across mortgage, insurance, fintech, healthcare, logistics, manufacturing, retail, customer support, professional services, and back-office operations. Common functions include loan processing, underwriting support, claims, policy administration, finance and accounting, HR operations, payroll, procurement, IT support, cloud, DevOps, data engineering, QA, analytics, and compliance documentation.

Pricing varies by engagement model. Virtual Staffing is typically subscription-based per FTE or seat. Managed Teams use fully loaded per-FTE pricing for dedicated pods. BOT engagements may include phased setup fees, operating fees, and transfer milestones. Full GCC models combine advisory, setup, and ongoing operating partnership costs based on scope, scale, location, and services included.

Yes. OwnGCC’s progressive model is designed to help enterprises start with lower-risk offshore capacity and evolve over time. You can begin with Virtual Staffing, move into Managed Teams as volume stabilizes, transition to BOT for a structured ownership path, and ultimately operate a Full GCC where your organization owns the team, culture, and outcomes.